Contact Information

Quality Concerns

Who can help me if I have a complaint about the quality of my hospital care?

If you have a complaint about the quality of the medical care you or a loved one received at a hospital, first contact your hospital's patient advocate. Or, contact your State's Quality Improvement Organizations (QIOs). For more information on QIOs and what they do, please visit the Quality Improvement Organizations section on www.cms.hhs.gov.

If you have other complaints about a health care facility, contact your State Survey Agency. Their telephone number can be found in the medicare.gov/Helpful Contacts website. Additional information about hospitals may be found on the state websites.